Glossary term

myPTE

Pearson's official online account portal for PTE, used to book and pay for tests, view results, and send score reports to institutions — score sends are unlimited and free. It is also where the commercial deadlines bite: rescheduling is free only more than 14 days before the test (with a maximum of six reschedules) and impossible within 14 days, while cancellation refunds fall from 100% more than 14 days out, to 50% between 7 and 14 days, to nothing within 7 days. Results appear in myPTE typically within 48 hours of testing.

In plain language

Manage everything through myPTE and diarise the 14-day mark — that's when free rescheduling and full refunds both disappear.