Call
Call the EdKnot support number for account access, plan access, payment, or urgent PTE practice issues.
- +91 8769559949
Support
Contact EdKnot support
Reach EdKnot support by phone, WhatsApp, or email for PTE practice, mock tests, AI scoring, account access, payments, or institute enquiries. We read every message and reply as quickly as we can.
Choose a support channel
Use the quickest route for your PTE practice, mock-test, account, payment, or institute enquiry.
Send screenshots, short screen recordings, attempt details, or payment references when they help explain the issue.
- +91 8769559949
Email the support team for detailed PTE product questions, mock-test review issues, feedback, or partnership enquiries.
- support@edknot.com
Before you send a request
For faster support, include your account email, the page URL, PTE product, question type, mock-test attempt, payment reference, screenshot, or screen recording where relevant.
- Use your registered account email when possible.
- Avoid sending unnecessary sensitive personal information.
- Official support email: support@edknot.com.
What we can help with
Share the relevant context so the team can route your request without extra back-and-forth.
Account and billing
Get help with sign-in, plan access, profile details, device or browser behavior, and payment or invoice questions.
- Account email
- Payment reference if relevant
- Screenshot or screen recording
PTE practice support
Report issues with PTE question practice, mock-test access, recordings, submissions, or attempt review.
- PTE product: Academic, UKVI, or Core
- Question type or mock-test attempt
- Page URL and error details
Institutes and partners
Ask about institute access, coaching workflows, learner onboarding, content feedback, or partnership conversations.
- Organization name
- Number of learners
- Preferred support channel